Step 1 - Estimate Your
vehicle will be inspected in our spacious and well-lit estimate area.
Data is then entered into our computerized estimating system that helps
us produce the most accurate estimate possible. At this point, we will
order your parts so that we can start repairing your vehicle as soon as
possible. If your vehicle cannot be driven, we can arrange to have
Enterprise meet you with a rental vehicle.
Step 2 - Insurance Approval The
insurance company will review the estimate. Often, there is some
negotiation between us and the insurance company about the price and
procedure used to repair the vehicle as well as the parts to be used.
This is also when the insurance company determines whether the car is
repairable or a total loss. Once this process is completed, we can
begin repairing the vehicle.
Step 3 - Disassembly When
a vehicle is disassembled, sometimes hidden damage is found and inner
structure repairs can be assessed. Sometimes, this will require
scheduling insurance reinspection and ordering additional parts.
Step 4 - Gather Parts We
order parts as soon in the process as possible. (We have a full-time
parts employee who specializes in making sure that the right parts
arrive as soon as possible.) The repair process cannot begin until we
have received all of the structural parts.
Step 5 - Structure Repair In
the Structure Repair area, the unibody is returned to factory
specifications. A sophisticated laser measuring system is used to
monitor all phases of this process. A computer-based measurement
system is used to analyze the frame of your vehicle. This system
ensures an accurate repair.
Step 6 - Body Repair At
this step, we replace exterior panels and do all metal finishing that
may be required. The vehicle begins to come back to life as sheet
metal is installed and aligned.
Step 7 - Paint The
key to a good paint job is preparation. The panels to be painted will
be prepped, primed and sealed to ensure good paint adhesion. This
critical process is performed in our three paint prep booths. The
paint is mixed in our computerized mixing machine, and then the color
and clear coat is applied in our special down-draft paint booth. These
state-of-the-art paint booths make sure that the paint is applied in an
environment free of dust and baked at the optimal temperature.
Step 8 - Reassembly Final
moldings and detail pieces are put back on the vehicle in the
reassembly area. All of the vehicle's systems are checked during this
process.
Step 9 - Clean Up For Delivery We
employ full-time professionals to clean your vehicle and prepare it for
deliver. Your vehicle is then road-tested and inspected to make sure
that the repairs meet or exceed industry standards.
Step 10 - Delivery We
call you and schedule a time to deliver the vehicle to you. We have a
covered and well-lighted delivery area, so that you can inspect your
vehicle and take delivery of your car in any weather. We will go over
the final paperwork with you, take your rental car return, and then you
can drive off in your clean and fully-repaired vehicle.